Calarity - Ambient AI Clinical Documentation
Email: privacy@calarity.com
Security: security@calarity.com
- Name, email, username
- Professional role
- Email address
- Phone number
- IP address, browser, device
- Usage patterns
- Pages viewed
- Time spent
- Audio recordings (with consent)
- AI logs & session data
- Provide and improve services
- Enable AI clinical documentation
- Respond to support requests
- Ensure security and compliance
- Consent
- Contract performance
- Legitimate interests
- Legal obligations
- Access data
- Correct data
- Delete data
- Withdraw consent
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At Calarity (“Calarity,” “we,” “us,” or “our”), your privacy matters. This Privacy Policy explains how we collect, use, disclose, store, and protect your personal
information when you: Visit our website Use our mobile application (App) Engage with our online services and content This policy is part of Calarity’s commitment to secure and responsible healthcare AI technology, including ambient AI clinical documentation, patient visit recordings, and clinician-reviewed generative AI workflows. By accessing or using our Site or App, you consent to the practices described in this Privacy Policy. -
Calarity, Inc. is the data controller responsible for your personal data under applicable privacy laws.
Contact Information:
Email: privacy@calarity.com
Security & Compliance: security@calarity.com -
We may collect the following categories of personal information when you interact with our Site, App, or Services:
A. Identity & Profile Data Name, email address, username Professional role (e.g., clinician, student)
B. Contact Information Email address and communication preferences Telephone number (if provided)
C. Technical Data IP address Browser type, device type, operating system Usage patterns and interaction data
D. Usage Data Pages viewed Time spent on Site or App Feature usage statistics
E. App Interaction Data If you use the Calarity App:
Audio recordings (with consent) Session metadata AI documentation logs All such data is treated in accordance with Calarity’s security and compliance standards. It is never collected without user awareness and permission. -
We use your personal data for: Service Delivery
To: Provide, maintain, and improve our Services Enable ambient AI clinical documentation Allow secure sharing of recordings with patients and authorized caregivers Communication
To: Respond to support requests Send updates about features or policy changes Security, Privacy & Legal Compliance
To: Protect against unauthorized access Meet privacy and data protection obligations Support audit and compliance processes -
We process your data based on one or more of the following legal bases:
Consent (e.g., when you opt in to use features or share recordings)
Contract performance (to provide the Service you request)
Legitimate interests (to improve functionality and security)
Legal obligations (to comply with privacy, healthcare, or regulatory requirements) -
We may share personal information with:
Service Providers and Processors Cloud hosting partners Security and analytics providers Support tools We ensure contractual safeguards so data is only used for intended purposes. Legal and Regulatory Authorities When required by law, regulation, or to protect rights and safety. We do not sell, rent, or trade personal information to third parties for marketing. -
We use cookies and similar technologies to:
Enable Site functionality Remember preferences and settings Analyze Site and App usage You may manage cookies via your browser or device settings. For detailed information, see our Cookies Policy. -
We retain personal data only as long as necessary to fulfill the purposes outlined in this Privacy Policy, including:
Provision of Services Legal obligations Security and compliance requirements Some data may be anonymized for research or analytics and retained indefinitely without identifying you. -
We implement appropriate technical and organizational measures to protect personal data against: Unauthorized access Accidental loss or disclosure Cybersecurity threats This includes encryption in transit and at rest, access controls, and monitoring systems.
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Personal data may be stored or processed in jurisdictions outside your residence, subject to appropriate safeguards (e.g., Standard Contractual Clauses, data protection laws relevant in the US, India, EU, etc.).
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You may have the right to: Access your personal data Rectify inaccurate data Request deletion (where permitted) Restrict or object to processing Withdraw consent Request data portability To exercise your rights, contact privacy@calarity.com. We respond within applicable legal timeframes.
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The Site and App are not intended for individuals under 13 years old. We do not knowingly collect data from children without appropriate consent.
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We may update this policy from time to time. The updated version will be posted here with a revised Effective Date.